In a warm transfer, the virtual receptionist transfers the call but does not disconnect until you (or your team) know who’s calling and agree to take the call. If you (or your team) do not answer, the virtual receptionist takes a message.
In a warm transfer, the virtual receptionist transfers the call but does not disconnect until you (or your team) know who’s calling and agree to take the call. If you (or your team) do not answer, the virtual receptionist takes a message.