It’s an unwelcome fact that bad customer service happens every day. Nobody really wants to be on the receiving end of an angry caller. But if your business is telephone...
What is a virtual assistant service? read on to find out, discover the benefits and how to integrate a VA with your business.
You run a business. You’ve gained some traction in your local market. But now you want to go global, and that starts with creating a business presence in the UK....
A guide to call handling services; including what they are, how they work and how you can use them in your business.
AnswerConnect has now planted over 500,000 trees through their tree planting initiative in their commitment to give back to the planet.
What are Inbound Call Centre Services, how do they work and, most importantly, how can they benefit your business?
It’s no secret that creating a personal connection with customers is vital to successful businesses. It’s also common knowledge that many great business relationships begin with a phone call. So...
Did you know that, according to some consumer report surveys, two-thirds of callers will hang up frustrated if they cannot actually talk to someone? That’s 66%!! That is a lot...