24/7 Services.
Discover more about the
services we offer.
of consumers prefer to speak to a real person
over AI or a bot.1
How can a professional call handling
service grow your business?
Out-of-hours call handling
Give customers the power to reach your
business, anytime, with a 24/7 team of virtual receptionists.Message management
Decide when we take messages, how we
manage callers’ details and how you receive messages.Call forwarding and routing
Decide where we route your inbound calls,
emails, and chats to pursue the best
opportunities.Lead capture and qualification
Focus on converting the best leads for your
business while your receptionists capture
and qualify every lead.24-hour appointment booking
Help callers book more appointments with
your own online booking platform or
integrate your own online calendar.UK business telephone number
Get a secure business phone line. Keep your
work and personal life separate with a
dedicated business phone number.
Give callers real
connection every time.
78%
See pricing
Why it works.
![Always available]()
Always available
Be there for your prospective customers. Anywhere, anytime.
![Lead capture]()
Capture every lead
Never miss an opportunity
when clients call.![No voicemail]()
No voicemail, no bots
Win more business with real people, not automated voices.
![Open for business]()
Never closed for business
Work from home, your office,
or Anywhere.![Return callers]()
Know your callers
We recognise your returning callers
for a personalised experience.![Manage calls]()
Manage your calls
Busy? Have an important meeting? We've got you covered.
App features.
Learn more about our professional call
handling services.
Dig deeper into how an call handling service can help your business grow.
![Female Receptionist Answering Calls Blog Post]()
ResourcesThe Ultimate Guide to Time-Based Call Handling
If there's one thing a business can always use more of, it's time. Time to respond to customers, time to finish that last bit of paperwork. But time waits for no one. That's why...
![Male Receptionist Answering Calls Blog Post]()
Business TipsEverything You Need To Know About Call Handling Services
‘Call handling services’ refers to a collection of B2B services in which an external organisation manages phone calls on behalf of your business. This service can cover various aspects of your customer...
![Virtual Receptionist Answering Calls Blog Post]()
Business TipsCall Handling Skills: 5 Phrases That Drive Your Customer Mad!
It's no secret that creating a personal connection with customers is vital to successful businesses. It's also common knowledge that many great business relationships begin with a phone call...
See pricing.
Find the right plan for your business.
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FAQs.
What is telephone call handling?
![Arrow icon]()
Telephone call-handling is a service that manages your inbound and outbound calls. For businesses, call-handling can cover everything from handling inbound calls to message taking to lead qualification.
Why should I use a call handling service?
![Arrow icon]()
A call handling service can free up more time for your business and increase customer satisfaction. With every inbound call covered 24/7, you can offer customers a consistent, round-the-clock service while refocusing your own resources on what happens after the call.
How do I receive my messages?
![Arrow icon]()
Access all your messages through the free AnswerConnect app, SMS, or email. You can also integrate your business answering service with your current systems. You'll get instant notifications of your interactions and can view chat transcripts or listen back to calls yourself.
Do you offer 24-hour call answering?
![Arrow icon]()
Yes, we do. We offer various call handling services, including 24/7 inbound call answering, out-of-hours call handling, overflow call handling and lead qualification. Check out our full range of services here.
How much does call handling cost?
![Arrow icon]()
Our call handling service is based on usage and services. Find the best plan for your unique business requirements here.
Can't find the answer to your question? Call us now: 0800 802 1069 or email us at hello@answerconnect.co.uk
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