Discover more about the
services we offer.
Why it works.
Always available
Be there for your prospective customers. Anywhere, anytime.
Capture every lead
Never miss an opportunity
when clients call.No voicemail, no bots
Win more business with real people, not automated voices.
Never closed for business
Work from home, your office,
or Anywhere.Know your callers
We recognise your returning callers
for a personalised experience.Manage your calls
Busy? Have an important meeting? We've got you covered.
How a legal answering
service can
grow your law firm?
From corporate to family to criminal law, ensure your callers receive the professional response they expect from your firm.
Legal call answering
Give clients professional support 24/7 and increase lead intake overnight.
Unparalleled on-site support
Capture leads through your website just as you do calls with our 24/7 live chat service.
Lead qualification
Save valuable time and get qualified leads in your legal CRM, ready for you to follow up.
Smart call transfer
Designate your own routing rules to ensure calls reach the right person every time.
Appointment booking
Book more appointments and win more clients with our secure appointment scheduling service.
Time-based routing
Adjust your availability via the app to show when you’re in court, in a meeting or free to take calls.
The voice (and ears) of your legal practice.
The best legal answering service is one that can handle the unique challenges of your practice.
They use your script, speak your language and understand your legal intake process.
1.Let's talk.
Tell us about your firm, your clients and your goals. We work with you to create
call flows to give your clients the best experience.2.Start forwarding your calls.
Our friendly receptionists engage and interact with your leads and customers, 24/7.
3.Stay up-to-date Anywhere.
See details of every client interaction via our app, SMS, or email.
Take your business anywhere.
What our customers say.
“AnswerConnect UK are a fantastic provider, they are quick to respond to our needs, their processes are simple, easy and quick to use. Their app based provision is easy to use and benefits us greatly as an out of hours service provider.
“Having used other call handling companies with various degrees of poor service, I have found Answerconnect to be very professional and work hard to provide high service levels in the 8 months we have used them so far.
Hear how we sound.
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FAQs.
How much does an answering service for lawyers cost?
Our legal answering service plans are based on the monthly number of minutes required. You can adjust your plan each month at no extra cost. Click here to see our full list of plans.
Who uses a legal answering service?
We work with legal practices of all sizes (including individual lawyers). Whether you’re looking for time off the phone or a solution to increase your legal intake process, our legal virtual receptionists can give you the professional support you need.
How does a legal answering service work?
A legal answering service works by answering calls on behalf of your legal practice. Staffed by a trained team of receptionists, the legal answering service takes messages, schedules appointments and transfers calls based on the call scenario and the legal practice’s chosen call flow. They then pass the messages back to designated members of your team via email, SMS or the legal answering service app.
Why do you need a legal answering service?
Legal practices engage legal answering services for a number of reasons, but the most common are:
- Difficulty answering calls either during or out of office hours.
- Spending too long on calls to the detriment of their workload
- Comments, reviews or feedback from clients about their struggle to speak to a real person on the phone.
Can't find the answer to your question? Call us now: 0800 802 1069 or email us at hello@answerconnect.co.uk
See pricing.
Find the right plan for your business.
By submitting this form you agree to our privacy policy. We may email, text or call you to follow up. You can opt-out any time.
Learning, Sharing & Giving Back.
These are core values of AnswerConnect. Here is a book we think you might like.
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