24/7 Services.
Discover more about the
services we offer.
Why it works.
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![Capture lead]()
Capture every lead
Be there for your prospective
customers. Anywhere, anytime. -
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No voicemail, no bots
Win more business with real people,
not automated voices. -
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Manage my calls
Busy? Working on completing a
job? We've got you covered. -
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Know my callers
We recognise your returning callers
for a personalised experience. -
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Unique to you
No two businesses are the same.
Your call flow is tailor-made for you. -
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CRM integration
We integrate seamlessly with
your current systems.
Cost-effective support for tradespeople.
How do you provide professional customer support without the overheads of hiring full‑time employees? For many tradespeople, that level of service is out of reach.
With a construction answering service, you can enjoy the benefits of 24/7 customer support, without the hiring, training, and staffing costs.
How we help you grow.
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24/7 customer support
Whether you're at home, on-site or pricing a job, your virtual receptionists are ready to answer your calls and help you win more contracts.
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Lead capture and qualification
Your virtual receptionists can filter calls and pass the best opportunities directly to nominated members of your team.
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Messages and voicemail
We get your calls to the right person at the right time. We route your inbound calls, emails, and chats where they need to go.
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Appointment booking
With a secure online booking platform, your virtual receptionists can schedule appointments for quotes, site visits and more on behalf of your callers.
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Call forwarding and routing
Want to answer certain calls yourself? You can set up call forwarding to ensure we route specific inbound calls directly to you or your team.
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Instant callback
With automated triggers, your virtual receptionists can respond to queries and even follow up on opportunities on your behalf.
Join other happy customers.
Call today to discover why other tradespeople choose us.
App features.
The voice (and ears) of
your business.
Whether you're a family plumbing business, a local landscaping company or a multinational construction firm, our friendly virtual receptionists are an extension of your business.
Our agents combine expertise, efficiency and empathy to provide a consistently professional service.
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1.Let's talk.
Tell us about your business, your customers and your goals. We work with you to
create call flows to give your clients the best experience. -
2.Let us handle your calls.
Our friendly receptionists engage and interact with your leads and customers, 24/7.
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3.Stay up-to-date Anywhere.
See details of customer interactions and follow up via the AnswerConnect mobile
and desktop app.
You’re in good company.
“I love the service, and when I'm on holiday on the other side of the planet I'm still getting my inquiries and emailing back in my own time.
“As a 24/7 family plumbing business, we would lose many new enquiries if it wasn't for AnswerConnect. They answer professionally and swiftly text the engineers the callers details. Highly recommend.
No Fixed Contract.
We don't need a commitment. We know you'll love our friendly service, our suite of tools, and all the new contracts you'll win.
Book an appointment to speak to our sales team at a time that works for you.
Book an appointment
FAQs.
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How long does your service take to set up?
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Setup varies according to requirements but your account will be set up with basic scripting within 10 mins of joining. Customised scripts are usually live within a few days. From finding the right plan for your business to your account going live, we keep you in the loop at all times.
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Will I be locked into a contract?
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No. Your contract runs on a monthly rolling basis. You can opt-out at any time with no cancellation fees.
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How can I check my calls and messages?
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You can check all calls and messages through the AnswerConnect mobile and Desktop app. You can review recordings of conversations, leave notes for your virtual receptionists and follow-up with leads directly through the app. You can even downgrade and upgrade your plan each month according to need.
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How does AnswerConnect get to know my business?
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We work with your current team and design call flows to respond to your business needs. If you already have a receptionist team, you can choose an out of hours call answering service, or opt for us to handle your overflow calls.
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Where are your receptionists based?
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Our virtual receptionists are based around the UK, so you can give callers an on-brand experience in every interaction.
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How much does an answering service cost for a construction firm?
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We offer a range of scalable plans at different prices according to usage. Click here to view our plans and pricing.
Can't find the answer to your question? Call us now: 0800 802 1069 or email us at hello@answerconnect.co.uk
See pricing.
Find the right plan for your business.
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Learning, Sharing & Giving Back.
These are core values of AnswerConnect. Here is a book we think you might like.
Mindset
Our success is not shaped only by our talents or natural ability, but by our mindset. Personally or professionally, we have the power to make change happen.
AnswerConnect customers have helped us plant