Call Forwarding, Live Relay, Call Routing and Call Diversion. With so many different terms, how do you know which is right for your business? Read on to find out.
While tech-enthusiasts herald a new age of automation, consumers just want one thing: to speak to a real person.
We're supporting Forests Ontario for February. Discover how relationship building guides their operations, from seed selection to forest monitoring.
Finding the right solution for your customer service isn't easy. Would you benefit from human virtual receptionists or AI chatbots?
Pledge People, Not Bots is our commitment to always use people in customer-facing roles! Watch the video to find out more.
For many businesses, answering calls around the clock just isn’t an option. But missed calls = missed opportunities. Could a 24/7 live answering service offer the solution?
Following devastating flooding in B.C., AnswerConnect partners with One Tree Planted to plant trees in areas that require flood damage restoration projects.
Turn your answering service into a booking platform with our handy guide to all things appointment scheduling.